LaDove Associates -- Links

Customer Relationship Management Association (CRMA)	A member-driven organization following the trends, techniques, technologies & processes that help companies build and sustain long-term client and partner relationships.
CRM Community	A publication for news, information, and events.
SOCAP International	A professional association with it's roots in customer care. Publishers of Customer Relationship Management magazine.
Direct Marketing Association (DMA)	A trade association for businesses interested in direct, database, and interactive global marketing, with about 4,700 member companies from the United States and 53 foreign nations on six continents
American Marketing Association (AMA)	AMA is a professional association, and their website, offers a wide array of information including research, case studies and best practices in marketing.